Tools4ever Develops Connector with Microsoft Lync

Tools4ever’s new connector make it possible to configure a host of settings for Lync users based on information from the source system, such as setting a phone number for the use of Microsoft Exchange Unified Messaging, among other features.

Tools4ever announced recetnly that is has developed a connector for the enterprise instant messenger application Microsoft Lync (previously Microsoft Office Communicator). The new connector drastically simplifies the management of user accounts and access privileges by eliminating the need for manual and error-prone procedures.

 Tools4ever’s Identity and Access Management suite, including User Management Resource Administrator (UMRA), allows users to have actions performed in Microsoft Lync based on data from any source system. For instance, a Lync user is created when a new employee is added to the human resource system. It is also possible to disable a Lync user when the associated employee leaves service.

 Besides enabling and disabling user accounts in Microsoft Lync, the new Lync connector make it possible to configure a host of settings for users based on information from the source system, such as setting a phone number for the use of Microsoft Exchange Unified Messaging, as well as makes it possible to retrieve information from Lync for various reporting purposes, such as a list of Lync users including their status, phone number, rights and/or Lync group, or to select a group of Lync users based on their location specified in Active Directory.

 Since these actions are performed without the need for intervention or manual procedures by systems administrators, valuable time can be saved and errors prevented.

 UMRA is deployed by many organizations for the day-to-day management of user accounts in the Active Directory. As part of the influx, progression and departure of employees, UMRA serves as a graphic shell around the network with which, for instance, a service desk can use electronic forms to carry out these user account management tasks safely and by delegation. Alongside the basic management of user accounts in the Active Directory, UMRA offers (default) connectors for handling the user management for various other systems, including facility management, content management, email and helpdesk systems.

“Tools4ever continuously develops new tools and products to help our clients achieve the most from their solutions, and to automate, access and manage their accounts in the most efficient manner,” said Dean Wiech, managing director of Tools4ever. “Tools4ever’s new Lync connector enables more internal automation and dramaticly simplifies the management of user accounts.”

A full overview of UMRA connectors is available on the website.  For more about Tools4ever, visit www.tools4ever.com.