Enterprise Single Sign On for Automotive Dealerships

A recent implementation on the Tools4ever Enterprise Single Sign On Manager (E-SSOM) for a group of automotive dealers in Louisiana presented a unique opportunity. This group has a total of 15 dealerships and all were running the same HR, CRM, inventory and dealer management applications, along with a number of web-based tools. They had been utilizing an SSO application from their CRM/ dealer management vendor that automatically logged personnel into the appropriate applications based on their Active Directory credentials.

The major problem occurred when the supplier made a decision to stop supporting the SSO application in a few months.

The dealership started an immediate search for a replacement product. They knew all too well that the calls to the help desk for password assistance would skyrocket once the old SSO application was removed. Tools4ever was selected as a potential vendor and after a thorough Proof of Concept, and a few tweaks to E-SSOM, we were able to demonstrate the basic functionality of our solution in the client’s production environment by automating the logon process for 8 unique applications, including the most crucial CRM and dealer management systems.

After the roll out to all current employees was completed, a decision was made to pre-enroll new users. Basically, the only credentials anyone will ever receive going forward is their AD username and password. Access to all other applications will be handled via E-SSOM and the end users will never actually know the passwords to the eight applications they need to access. The benefit is that by disabling a terminated employees AD account, or removing their E-SSOM profile, their access to every other application is automatically revoked thus eliminating a potential security concern.

To learn more about Tools4ever solutions for Identity and Password Management, please visit our website.